Who it picked instead
The company the assistant picked most often in Howell Township.
Thermal Touch HVAC
Picked first in 2 of 6, picked in 5 of 6 · 5 stars on Google
“It was selected for its same-day service claims, online booking, published diagnostic fee, and family-owned profile.”
What would change it
Where the assistant found the answer on another site and not on this one.
Thermal Touch publishes its $125 diagnostic and dispatch fee and says it is waived on an approved repair; Royal Air says upfront pricing but does not list a specific diagnostic fee on the pages read.
https://thermaltouch.com/services/heating-repair/Royal Air's site mentions online booking but the visible schedule flow is a contact form; Thermal Touch describes real-time calendar availability for appointment selection.
https://thermaltouch.com/Royal Air's site claims 27 years of experience and says it began in 1998, while BBB reports the business started in 1999; Thermal Touch's site names Joe and Cassandra Perry as owners and operators.
https://thermaltouch.com/
Pages the assistant read
What it opened on this company's own site before answering.
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