Who it picked instead
The company the assistant picked most often in Matthews.
MTB Mechanical
Picked first in 4 of 6, picked in 6 of 6 · 4.8 stars on Google from 2084 reviews
“Its Matthews furnace page describes same-visit repairs, job-based quotes before work, load-calculated installations, and online scheduling.”
What would change it
Where the assistant found the answer on another site and not on this one.
MTB says most furnace repairs are completed on the same visit using truck stock; Formula Air's furnace page does not make a comparable repair-timing claim.
https://mtbmechanical.com/services/matthews-nc-heating/furnaces/MTB says repairs and replacements are quoted by the job before work begins; Formula Air says it will present replacement options in a proposal but does not describe repair pricing in the same detail.
https://mtbmechanical.com/services/matthews-nc-heating/furnaces/Formula Air's contact page asks customers to submit a form for a callback, while MTB describes online scheduling and 24-hour website chat.
https://mtbmechanical.com/
Pages the assistant read
What it opened on this company's own site before answering.
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