Who it picked instead
The company the assistant picked most often in Matthews.
MTB Mechanical
Picked first in 4 of 6, picked in 6 of 6 · 4.8 stars on Google from 2084 reviews
“Its Matthews furnace page details same-visit repairs, job-based pricing, furnace maintenance, and online scheduling.”
What would change it
Where the assistant found the answer on another site and not on this one.
MTB's furnace page says most repairs are completed on the same visit using parts carried on the truck; Dave Matthews' furnace page does not state typical repair timing.
https://mtbmechanical.com/services/matthews-nc-heating/furnaces/MTB explains that furnace repair, tune-up, or replacement is quoted by the job before work begins; Dave Matthews says pricing is upfront but does not explain the quote process on the furnace page.
https://mtbmechanical.com/services/matthews-nc-heating/furnaces/MTB's furnace page is specifically for Matthews, while Dave Matthews' site describes service across the Greater Charlotte metro without naming Matthews on the pages read.
https://mtbmechanical.com/services/matthews-nc-heating/furnaces/
Pages the assistant read
What it opened on this company's own site before answering.
Claim this page
Run this company's own site through the questions its customers ask, every month, and see what the assistants saw.
Get your free reportWant to know why they pass on you?
We run the questions your customers ask against your business every month and show you what the assistants saw.
Get your free report