Who it picked instead
The company the assistant picked most often in Clayton.
Flaming Ice Heating & Cooling
Picked first in 5 of 6, picked in 6 of 6 · 4.9 stars on Google from 83 reviews
“Its site specifies same-day and weekend emergency service, upfront written options, and maintenance plans.”
What would change it
Where the assistant found the answer on another site and not on this one.
Flaming Ice explains that it provides upfront written repair options and gets approval before work begins; the pages I read on Comfort Zone do not explain its pricing or approval process.
https://flamingiceheatandcool.com/Flaming Ice describes a twice-yearly maintenance plan; Comfort Zone mentions routine maintenance but the pages I read do not describe a plan.
https://flamingiceheatandcool.com/services/preventive-maintenance
Pages the assistant read
What it opened on this company's own site before answering.
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