Who it picked instead
The company the assistant picked most often in Charlotte.
Morris-Jenkins
Picked first in 4 of 6, picked in 6 of 6 · 4.9 stars on Google from 36568 reviews
“Its furnace repair page promises same-day service, flat-rate upfront pricing and phones answered until midnight every day.”
What would change it
Where the assistant found the answer on another site and not on this one.
Competitor names Charlotte and promises same-day furnace repair; Native Air's service areas are Lowell, Belmont, Cramerton, Gastonia, Mt. Holly and Stanley, and the pages I read say 'Lowell, NC' throughout with Charlotte only as 'Surrounding Charlotte Metro Areas'.
https://morrisjenkins.com/heating/furnace-repair/Native Air's same-day wording is soft ('Often, we can provide same-day service') and sits on the about page, not the heating repair page.
https://morrisjenkins.com/heating/furnace-repair/Competitor says flat-rate upfront pricing before work begins; Native Air says 'competitive pricing and upfront estimates' with no numbers, ranges or diagnostic fee, and lists two different phone numbers (704-312-8589 and 704-824-0380).
https://morrisjenkins.com/heating/furnace-repair/
Pages the assistant read
What it opened on this company's own site before answering.
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