Who it picked instead
The company the assistant picked most often in Charlotte.
Morris-Jenkins
Picked first in 4 of 6, picked in 6 of 6 · 4.9 stars on Google from 36568 reviews
“Its furnace repair page states same-day service from stocked trucks, flat-rate upfront pricing and phones answered until midnight every day.”
What would change it
Where the assistant found the answer on another site and not on this one.
The 24/7 claim on the homepage and About page covers emergency plumbing only; no heating page says a furnace can be fixed at night or on a weekend.
https://morrisjenkins.com/heating/furnace-repair/'Upfront pricing' and 'fair and reasonable pricing' are stated but no diagnostic fee or example price is shown; Morris-Jenkins says flat-rate before work begins.
https://morrisjenkins.com/heating/furnace-repair/Booking is a 'Schedule Service' form; nothing says how soon someone calls back or what same-day means.
https://morrisjenkins.com/heating/furnace-repair/
Pages the assistant read
What it opened on this company's own site before answering.
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