Who it picked instead
The company the assistant picked most often in Charlotte.
Morris-Jenkins
Picked first in 4 of 6, picked in 6 of 6 · 4.9 stars on Google from 36568 reviews
“Its furnace repair page promises same-day service, flat-rate upfront pricing and phones answered until midnight every day.”
What would change it
Where the assistant found the answer on another site and not on this one.
Competitor has a dedicated furnace repair page with same-day, upfront flat-rate pricing and late hours; the lead's HVAC Repairs page talks only about air conditioner problems and never mentions furnaces or heat pumps by name.
https://morrisjenkins.com/heating/furnace-repair/Competitor states same-day service; the lead's site mentions '24/7 Emergency Service Available' but no same-day promise and no hours.
https://morrisjenkins.com/heating/furnace-repair/Competitor states flat-rate upfront pricing; the lead only says 'without any hidden costs or surprises' on the about page and offers a $100 best price guarantee on new systems, with no price ranges anywhere.
https://morrisjenkins.com/heating/furnace-repair/
Pages the assistant read
What it opened on this company's own site before answering.
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