Who it picked instead
The company the assistant picked most often in Springfield.
SS&B Heating & Cooling
Picked first in 4 of 6, picked in 6 of 6 · 4.9 stars on Google from 1432 reviews
“The market answers favored SS&B for 24/7 emergency response, online scheduling, transparent pricing, local tenure, and non-commissioned technicians.”
What would change it
Where the assistant found the answer on another site and not on this one.
SS&B explicitly describes 24/7 emergency HVAC dispatch and same-visit repairs; Arnie's heating page says service is available every day and every hour but does not explain emergency dispatch or same-visit repair.
https://ssbhc.com/emergency-serviceSS&B links directly to online scheduling from its heating page; Arnie's site has an online request form, but no appointment-slot booking is described.
https://ssbhc.com/heatingSS&B says its technicians are non-commissioned; I did not find an equivalent claim on the Arnie's pages reviewed.
https://ssbhc.com/about-us
Pages the assistant read
What it opened on this company's own site before answering.
Claim this page
Run this company's own site through the questions its customers ask, every month, and see what the assistants saw.
Get your free reportWant to know why they pass on you?
We run the questions your customers ask against your business every month and show you what the assistants saw.
Get your free report