Who it picked instead
The company the assistant picked most often in Wheaton.
Borter Heating & Air Conditioning
Picked first in 6 of 6, picked in 6 of 6 · 5 stars on Google from 1432 reviews
“Borter was selected for its local repair coverage, emergency service, long-running family ownership, and upfront pricing.”
What would change it
Where the assistant found the answer on another site and not on this one.
Borter states 24/7 emergency service; the Curtis pages read mention emergency services generally but do not state 24/7 coverage.
https://borterheating.com/repair-services/Borter describes its family ownership since 1961; Curtis describes itself as family-owned and gives a four-generation claim, but the pages read do not state a founding year or identify the family owners.
https://borterheating.com/about-us/The supplied review counts show Borter with 1,432 reviews and Curtis Climate with 86.
https://borterheating.com/
Pages the assistant read
What it opened on this company's own site before answering.
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