Who it picked instead
The company the assistant picked most often in Naperville.
Nortek Environmental, Inc.
Picked first in 5 of 6, picked in 6 of 6 · 4.9 stars on Google from 398 reviews
“The market answers cited its 24/7 service, a customer account of a four-hour arrival, upfront pricing, and online scheduling.”
What would change it
Where the assistant found the answer on another site and not on this one.
Nortek explicitly says customers get upfront pricing with no hidden fees; I did not find a comparable repair-pricing statement on the Mel-O-Air pages read.
https://www.nortekenvironmental.com/service-area/naperville/furnace-repairNortek provides a Schedule Service link; Mel-O-Air's contact page offers a contact form and asks customers to call for emergencies, but I did not find online appointment booking.
https://www.nortekenvironmental.com/
Pages the assistant read
What it opened on this company's own site before answering.
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