Who it picked instead
The company the assistant picked most often in Naperville.
Nortek Environmental, Inc.
Picked first in 5 of 6, picked in 6 of 6 · 4.9 stars on Google from 398 reviews
“It was chosen for its Naperville service, advertised 24/7 repair, online scheduling, detailed local service claims, and explicit upfront pricing.”
What would change it
Where the assistant found the answer on another site and not on this one.
Nortek advertises 24/7 furnace repair and its homepage includes a customer account of technicians arriving within four hours; the lead site claims same-day service but does not specify 24/7 furnace response or a documented arrival window on the pages read.
https://www.nortekenvironmental.com/Nortek's Naperville repair page says pricing is upfront with no hidden fees; the lead site says no surprise charges and honest upfront pricing but does not explain when the quote is provided or whether a diagnostic fee applies.
https://www.nortekenvironmental.com/service-area/naperville/furnace-repairThe lead's contact page asks customers to call to schedule, while Nortek's profile notes a Schedule Service link for online appointment requests.
https://www.nortekenvironmental.com/
Pages the assistant read
What it opened on this company's own site before answering.
Claim this page
Run this company's own site through the questions its customers ask, every month, and see what the assistants saw.
Get your free reportWant to know why they pass on you?
We run the questions your customers ask against your business every month and show you what the assistants saw.
Get your free report