Who it picked instead
The company the assistant picked most often in Carol Stream.
AllStar Heating & Cooling Corporation
Picked first in 4 of 6, picked in 6 of 6 · 4.9 stars on Google from 172 reviews
“It was selected for local residential service, 24/7 live representatives, family ownership, a satisfaction guarantee, and online service scheduling.”
What would change it
Where the assistant found the answer on another site and not on this one.
AllStar advertises live representatives 24/7/365; Chappel's pages read describe phone scheduling and an appointment request, without stating live representatives are available around the clock.
https://www.allstarheatingandcooling.com/AllStar links to a service scheduling form; Chappel's pages invite customers to request an appointment but do not describe online booking availability or appointment selection.
https://www.allstarheatingandcooling.com/
Pages the assistant read
What it opened on this company's own site before answering.
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