Who it picked instead
The company the assistant picked most often in Norcross.
Ray’s Heating & Air
Picked first in 2 of 6, picked in 5 of 6
“It advertises same-day emergency dispatch, a typical 30–60 minute response, and upfront pricing.”
What would change it
Where the assistant found the answer on another site and not on this one.
Ray’s Norcross page states a typical 30–60 minute response; Suwanee’s Norcross page mentions emergency repair but gives no arrival-time estimate.
https://raysheatingandairco.com/heating-furnace-norcross/Ray’s publishes furnace repair and tune-up price ranges and describes upfront approval; Suwanee’s pages read do not list service prices or a quote-before-dispatch process.
https://raysheatingandairco.com/heating-furnace-norcross/
Pages the assistant read
What it opened on this company's own site before answering.
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