Who it picked instead
The company the assistant picked most often in Denver.
Done Plumbing, Heating, Cooling & Electric
Picked first in 5 of 6, picked in 6 of 6 · 4.7 stars on Google from 4676 reviews
“Done pairs same-day service, 24/7 response, online scheduling, and upfront flat-rate pricing with broad home-service coverage.”
What would change it
Where the assistant found the answer on another site and not on this one.
Done states same-day furnace repair seven days a week; the Smith & Willis pages I read say repairs are done as soon as possible but do not claim same-day service.
https://itsdone.com/heating/furnace-repair/Done invites customers to schedule online; Smith & Willis offers a request form and says a representative will call within 24 hours to schedule.
https://itsdone.com/heating/furnace-repair/
Pages the assistant read
What it opened on this company's own site before answering.
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