Who it picked instead
The company the assistant picked most often in Santa Ana.
Trust AC
Picked first in 5 of 6, picked in 6 of 6 · 5 stars on Google from 27 reviews
“Its Santa Ana service page states same- or next-day appointments, online booking, a $65 diagnostic fee waived with a repair, and a 90-day repair warranty.”
What would change it
Where the assistant found the answer on another site and not on this one.
Trust AC specifies same- or next-day Santa Ana appointments every day from 8 a.m. to 7 p.m.; Dial One's HVAC page says same-day service but gives no local appointment window.
https://trustacrepair.com/santa-ana/Trust AC says customers can book online by symptom and time window and gives a $65 diagnostic fee waived with repair; Dial One's pages reviewed do not give a comparable HVAC booking process or diagnostic fee.
https://trustacrepair.com/santa-ana/Trust AC states that every repair has a 90-day parts-and-labor warranty; Dial One's HVAC and furnace repair pages reviewed do not state a repair warranty.
https://trustacrepair.com/santa-ana/
Pages the assistant read
What it opened on this company's own site before answering.
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