Who it picked instead
The company the assistant picked most often in Maple Ridge.
Coleman Heating & Air Conditioning Inc.
Picked first in 6 of 6, picked in 6 of 6 · 4.9 stars on Google from 399 reviews
“Coleman advertises 24/7 emergency service, upfront pricing, online service requests, and a $179 furnace tune-up offer.”
What would change it
Where the assistant found the answer on another site and not on this one.
Coleman explicitly advertises 24/7 emergency service; Airco says weekday hours are 7:30–5:30 and after-hours calls are returned.
https://www.colemanheating.ca/24-7-emergency-services/Coleman has a service request form positioned as online scheduling; Airco has a request form, but the page says an appointment request will be handled rather than offering a confirmed booking slot.
https://www.colemanheating.ca/schedule-a-service/
Pages the assistant read
What it opened on this company's own site before answering.
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