Who it picked instead
The company the assistant picked most often in Surprise.
Sorensen Heating & Cooling
Picked first in 5 of 6, picked in 6 of 6 · 4.9 stars on Google from 38 reviews
“The market answers favored its Surprise-specific service, same-day repair claims, upfront pricing, family ownership, and online service request.”
What would change it
Where the assistant found the answer on another site and not on this one.
Sorensen's Surprise pages state same-day service claims and 24/7 emergency response; Greenwood's site describes after-hours emergency calls but does not state a Surprise-specific same-day response.
https://sorensenhvac.com/residential/locations/surprise-azSorensen explains upfront written estimates and that a diagnostic fee applies; Greenwood says pricing is upfront but the pages reviewed don't explain the diagnostic fee or quote process.
https://sorensenhvac.com/residential/furnace-repair
Pages the assistant read
What it opened on this company's own site before answering.
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